I design new product user experiences for startups and established firms.
I also work on improving the user experience for existing products.
Agile product planning and strategy
I work with founders, product owners, and software engineering to plan new products using agile methods. I often work on defining user stories for new products, as well as user research with target users.
Rapid UX Audits
For existing products, I analyze whether the user experience is performing to optimize the business case. I clearly identify issues and offer actionable solutions that consider implementation risk and development timelines.
Expert wireframes and UX specs
I create wireframes to help define data modeling requirements, user task flow and interaction of the user experience against the constraints of the specific UI framework.
On-site and remote testing
Based on product needs, I create testing protocols and test plans, and I conduct usability tests both on-site and using remote testing tools. Results are delivered in actionable reports.
Web and mobile prototypes
To demonstrate the interactivity of a user experience, I build working prototypes using front-end programming languages and tools.
Participatory UX workshops
I deliver custom workshops on user experience best practices targeted at specific audiences (e.g. designers, developers) and domains (e.g. financial services or telecommunications)