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I design new product user experiences for startups and established firms.

I also work on improving the user experience for existing products.
 

 

Product Planning and Strategy
Agile product planning and strategy

I work with founders, product owners, and software engineering to plan new products using agile methods. I often work on defining user stories for new products, as well as user research with target users.
User Experience Auditing
Rapid UX Audits

For existing products, I analyze whether the user experience is performing to optimize the business case. I clearly identify issues and offer actionable solutions that consider implementation risk and development timelines.
Interaction Design
Expert wireframes and UX specs

I create wireframes to help define data modeling requirements, user task flow and interaction of the user experience against the constraints of the specific UI framework.
Usability Testing
On-site and remote testing

Based on product needs, I create testing protocols and test plans, and I conduct usability tests both on-site and using remote testing tools. Results are delivered in actionable reports.
Rapid Prototyping
Web and mobile prototypes

To demonstrate the interactivity of a user experience, I build working prototypes using front-end programming languages and tools.
Custom Workshops and Training
Participatory UX workshops

I deliver custom workshops on user experience best practices targeted at specific audiences (e.g. designers, developers) and domains (e.g. financial services or telecommunications)