Table of Contents About the Book About the Author Resources Speaking Events Praise for the Book Purchase Built for Use Updates to Book Contact

Resources, planning tools and insights for those involved with user experience strategy and development will be added to this section. Some are taken from the book, and others are additional items that did not make it in to the manuscript due to time constraints. Resources for Executives, Managers and Marketers involved in User Experience strategy   7 Things to Know about Building a User Experience Team   For the User Experience, Good Bones are More Important than Good Skin   Your Online User Experience is Failing if... Resources for Experience Design professionals   An Approach for Fixing Broken User Experiences in Acrobat PDF format.   Connecting Business Goals to Desired End User Behaviors Acrobat PDF format.