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I design new product user experiences for startups and established firms.

I also work on improving the user experience for existing products.
 

 

Product Planning and Strategy
Agile product planning and strategy

I work collaboratively with founders, product owners, and software engineering to plan new products using agile methods. Often I perform user research to better understand users' needs.
User Experience Auditing
Rapid UX auditing results

For existing products, I analyze whether the user experience is performing to optimize the business case. I clearly identify the issues and offer actionable solutions and enhancements.
Interaction Design
Expert wireframes and UX specs

One of my core strengths is wireframing to help define data modeling requirements, user task flow and interaction of the user experience against the constraints of the specific UI framework.
Usability Testing
On-site and remote testing

Based on product needs, I create testing protocols and test plans, and I conduct usability tests both on-site and using remote testing tools. Results are delivered in actionable reports and followup review.
Rapid Prototyping
Web and mobile prototypes

To demonstrate the interactivity of a user experience, I build working prototypes using front-end programming languages and tools.
Custom Workshops and Training
Participatory UX workshops

I deliver custom workshops on user experience best practices targeted at specific audiences (e.g. designers, developers) and domains (e.g. financial services or telecommunications)